Privacy Policy

  /  Privacy Policy


Cow Corner Cricket have always respected privacy and your rights to control your personal data; our updated Privacy Statement enables us to reconfirm our guidelines on the data we collect, how we do this and why we do this.

We have never sold and will never sell your data to third parties.

Our only purpose for collecting your data is to improve your experience of interacting with us.

Our Privacy Statement explains the personal information we collect from you, why we do this and how the data is collected; and confirms the choices you can make, and how you can control the data, we collect.

We collect information you voluntarily provide to us, such as your name, phone number and email address; when you want to learn more about the products and services that are available from Cow Corner Cricket,

Customer Interactions with Cow Corner Cricket

To make the information in this Statement easy to understand, we have highlighted different occasions when Cow Corner Cricket could potentially collect personal information. The customer interactions with Cow Corner Cricket are broken down into the following segments:


Learning about Cow Corner Cricket

As you gather more information about Cow Corner Cricket, you may virtually or physically interact with us where we will capture information; examples include browsing our website, or communicating with our personnel. To learn more about Cow Corner Cricket products and services, you may voluntarily provide personal information, such as your name and email address. We may also collect information about you online via cookies or similar technologies when you visit our websites.

  • We collect: name, email address, IP address, and information provided by cookies or similar
  • Why: We use this information to share news about promotions, insights, products and services offered by Cow Corner Cricket. Additionally, the IP address helps us to better understand our website visitors’ geographical information, so that we can improve our website for it is our legitimate interest to process your personal data for these purposes.


Buying from Cow Corner Cricket

Once you have decided to buy from Cow Corner Cricket you may be asked to provide information so that we can complete your purchase.

  • We collect: The information noted above plus contact number, delivery/shipping address, and payment
  • Why: We use this information to complete your transaction, carry out any follow up with you about your purchase, assist with delivery of your solution, help with any delivery issues, manage returns, and other issues related to your purchase of our products and/or services. Processing your personal data for this purpose is necessary for the performance of the agreement we have with



How We Use Personal Information

Cow Corner Cricket uses the data we collect to provide you with the Products and Services we offer, including the use of data to improve and personalise your interaction with us. We also use the data to communicate with you, for example, informing you about your account, new products or services available.


Cow Corner Cricket uses the data for the following purposes:

  • Your Product Experience
  • Customer Support
  • Product and Service Improvement
  • Security, Safety, and Dispute Resolution
  • Business Operations
  • Communication, Marketing and Advertising


Security, Safety and Dispute Resolution

We use data to protect the security and safety of the Products and Services offered by Cow Corner Cricket and our customers, to resolve disputes and enforce our agreements. This processing is necessary to serve our legitimate interest.


Communication, Marketing and Advertising

We use the data we collect to deliver and personalise our communications with you. For example, we may contact you by email or other means of electronic communication (including through the various social media and digital marketing solutions available to us) to inform you about new Products and Services offered by Cow Corner Cricket, or invite you to take part in a survey. This processing is necessary to serve our legitimate interest. We also use cookies and similar technologies to provide the most relevant Cow Corner Cricket advertising to you.

To give you a better understanding of the personal information we collect and use in different occasions you may interact with Cow Corner Cricket, please see the sections below.


How We May Share Personal Information


Cow Corner Cricket does not and will not sell personal information about our customers. We only disclose your data as described in this Statement. We may share information with the following types of third parties.


Compelled Disclosure

When legally required, strictly necessary for the performance of the services or to protect our rights we disclose your personal information to law enforcement authorities, investigative organisations or when requested in legal proceedings.


Sale or Merger

 We may share your personal information in the event of a merger, acquisition, or sale of all or a portion of our assets. Of course, we shall notify you via email and/or a prominent notice via our website and application informing you of your rights.


The Legal Basis for Using Personal Information

There are different legal basis that we rely on to use your personal information, namely:


Where we process your personal information based on our legitimate interest and no opt-out mechanism is available to you (e.g. Support, Services & Solutions), you may exercise your right to object by sending an email to


Security, Storage and Retention of Personal Information We Collect



Cow Corner Cricket take reasonable precautions to guard the personal information including the use of a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure.

If  you have  any  questions  about  the security  of your  personal information, you  can contact  us    at



Personal data collected by Cow Corner Cricket will be securely stored and processed within the United Kingdom.



Cow Corner Cricket will retain your personal information for as long as we deem it necessary to enable you to use our websites, the Products and Services we offer, to comply with applicable laws (including those regarding document retention), resolve disputes with any parties and otherwise as necessary to allow us to conduct our business. All personal information we retain will be subject to this Privacy Statement and our internal retention guidelines.  If you have a question about a specific retention period for certain types of personal information we process about you, please send an email to


Your Rights

We want you to be in control of how your personal information is used by us. Subject to the relevant legislation, you can do this in the following ways:

  • you can ask us for a copy of the personal information we hold about you;
  • you can inform us of any changes to your personal information, or if you want us to correct any of the personal information we hold about you;


  • in certain situations, you can ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information; and

Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. Moreover, where we process your personal information based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal information.

We rely on you to ensure that your personal information is complete, accurate and up to date. Please do inform us promptly of any changes to or inaccuracies in  your  personal  information  by  contacting We will respond to your request as soon as possible and within a maximum of 30 (thirty) days.


We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal information. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to file a complaint with the data protection authority.

Your Communication, Marketing and Advertising Preferences

Please note, regardless of your marketing communication preferences, we will continue to communicate with you regarding changes to terms and conditions, and policy updates


Our Use of Cookies and Other Similar Technologies

We use cookies and similar technologies to help us personalise our website for you, remember your preferences, understand how users are using our website or application, and help customise our marketing offerings.


Advertising and Modern Marketing Tools

Cow Corner Cricket may work with third-party advertisers that use cookies and similar technologies to provide more relevant advertising about Cow Croner Cricket Products and Services on our websites and across the internet. To provide this “interest-based advertising”, parties combine non-personal data about your online activities over time which helps cater advertising that we deliver to you. Examples of this may include a Cow Corner Cricket advertisement on a Facebook page, or a Google owned page such as a search results page or YouTube, or on a site within Google’s advertising network. We do not share your personal information as part of this process. Where necessary, we obtain your consent for this process.


How to Contact Us

If you have any questions about the use of your personal information, please email


Unless otherwise stated, Cow Corner Cricket, is a data controller for personal data we collect through the and other communication media relating to the Products and Services subject to this Privacy Statement.


The Data Protection Officer for Cow Corner Cricket can be contacted via email at


Changes to Our Privacy Statement

Cow Corner Cricket may modify or update this Statement when necessary, to reflect customer feedback and changes in the Products and Services that we offer. When we update this Statement, we will revise the ‘Last Update’ date and Revision reference at the top of the Statement.     If there are material changes to the Statement or in how Cow Corner Cricket uses your personal data, we will inform you either by posting a notice of such changes, prior to them taking place, or by directly sending you a notification.

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